Luanshya Mayor Nathan Chanda says the two policy documents will be implemented soon after they are subjected to the relevant council committees and presented for adoption in the next full council meeting.
ZANIS reports that the policies namely the Gifts and Benefits Policy and a consumer service policy are aimed at providing adequate guidance on the procedures of effective and efficient service provision.
The documents will help in addressing complications involving the receiving of gifts and benefits in the name of the local authority without disclosure.
Mr Chanda noted that the documents are based on the locally and internationally acceptable cooperate governance norms and the anti-corruption laws.
“A council officer or councilor will be required to make a declaration to the integrity committee and make an entry into the council’s Gifts and Benefits Register before a decision is made weather to allow the gift or have it forfeited to the council” he said.
Mr. Chanda said the consumer service charters will serve as a framework for defining service delivery standards by upholding consumer rights and timely response to consumer complaints.
He added that the two policies are aimed at improving service delivery, boast public confidence, and maximize revenue collection curb corruption and enhanced transparency among other issues.